WP3 is mainly related to the specific objective “reification of knowledge about practices”. Considering that a learning community consists of a group of actors (in a organizational or in an educational context), the specific objectives of WP3 are to offer knowledge management (KM) services for efficient and effective management of the CoP knowledge resources, so as to improve: (i) the access, sharing, and reuse of this knowledge, which can be tacit or explicit, individual or collective, and (ii) the creation of new knowledge. In addition, other services may rely on particular models and meta-data about the learning process and the learner (in the context of a CoP). The KM services will also enable the management of such support ontologies.
 
These services will be, as much as possible, adapted to the context of the users. More specifically, considering the activities of a participant, the knowledge acquired and shared can consist not only of the knowledge on the domain contained in the resources, but also of more tacit knowledge such as lessons learnt from past individual or collective experiments in the community, and knowledge created through cooperation between the participants.
 
The foreseen KM services will be assembled around a ground Knowledge Base (KB) storage and management services.
 
The operational objective of WP3 is the development of the needed ontologies and of the CoP-oriented KM tool offering basic CoP-oriented KM services such as knowledge creation and enrichment, knowledge retrieval or dissemination, knowledge presentation and visualization, knowledge administration. After the 18 months, services such as knowledge evaluation, knowledge evolution and maintenance will also be developed. In addition to such fundamental services described hereunder, it is foreseen that, once these have been developed and validated, the further development of a set of other possible services will be discussed and decided in the framework of WP1 activities. The expected results of WP3 are both the ontologies and the CoP-dedicated KM tool.
 
The output expected to be produced by WP3 accomplishes the operational objectives “Development of ontologies” and “Development of basic CoP-oriented Knowledge Management Services”