WP1 aims at developing a detailed methodology that articulates pedagogical practices and learning principles with computer-based communication, collaboration and knowledge management tools and services. It does this through an iterative process, which takes into account the different contexts of different CoPs, in order to support learning and knowledge building in CoPs. It specifically aims at:

1. refining and developing the methodology of participatory design.
2. developing a scientific understanding of learning and knowledge development in CoPs as a context for professional activities and development.
3. elaborating a CoP-oriented inventory of services.
4. validating scenarios and observing the trialling of services with the CoPs.
5. providing technical partners with feedback about the usability of services from an end user point of view.