Summary: This document considers and analyses innovative ways to facilitate and enhance collaboration within CoPs. In particular, it focuses on issues related to ubiquitous and context-sensitive computing, personalization, security and serious games. These issues are tackled from both a pedagogical and a technological viewpoint. While the pedagogical viewpoint aims at identifying the relevant axes of change in the context of collaboration and the associated opportunities, the technological one aims at elaborating related requirements. Part of the technological viewpoint is also a review on the current state of the art with respect to related technologies. Finally, the document discusses the implications that these technologies may have for the project’s collaboration support tools, namely CoPe_it! and eLogbook.

• D.MED.10 - Third operational version of CoPe_it! - Produced in January 2009

Summary: This document reports on the third operational version of CoPe_it! (v.3.0, release: July 29, 2008). It should be read as a continuation of the deliverables D.MED.02 (“First operational version of the web-based tool supporting argumentative collaboration towards learning”), and D.MED.06 (“Second operational version of CoPe_it!”), which have described in detail the functionality of the first and second operational versions of the tool, respectively. More specifically, this document focuses on the new functionality added in the tool’s third operational version, while it also indicates amendments done towards improving the functionality of its earlier two operational versions.

• D.MED.11 - Third version of e-Logbook  - Produced in January 2009

Summary: e-Logbook is a collaborative Web-based environment deployed by the Swiss Federal Institute of Technology in Lausanne (EPFL) in the framework of PALETTE European Project and aimed at sustaining communication for communities of practice. It consists of an activity-oriented workspace where members of a community can form groups, conduct activities and collaborate around shared assets. The purpose of this deliverable is to present the third version of the e-Logbook tool by describing its refined functions and Web interface, as well as newly added features. This deliverable should be read as a continuation of the deliverables D.MED.03 (First version of the e-Logbook tool) and D.MED.07 (Second version of e-Logbook). The e-Logbook tool is accessible online at http://eLogbook.epfl.ch.

• D.MED.12 -  Developing collaboration of services for CoPs: Lessons learned and future work direction  - Produced in February 2009

Summary: This deliverable reports on fifteen practical lessons learned while developing the collaboration services of Palette, namely CoPe_it! and eLogbook. The lessons reported concern issues related to the process of developing the above tools, the collaboration per se and the technologies used. Various sources were taken into consideration in order to articulate these lessons, including evaluation studies based on questionnaires, interviews and discussions in teams, as well as indirect observation of the interaction in CoPs, based on the analysis of appropriate log files. The lessons are presented in a way that could aid people engaged in various phases of the development of Web-based collaboration support services.